KEY ACCOUNT SPECIALIST _ HỒ CHÍ MINH - QUẬN 10

1. MÔ TẢ CÔNG VIỆC

- Operate as the lead point of contact for any and all matters specific to GHN’s key accounts (top e-commerce players in VN)

- Build and maintain strong, long-lasting customer relationships

- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

- Ensure the timely and successful delivery of GHN’s solutions according to customer needs and objectives

- Assist with high severity requests or issue escalations as needed

- Daily/ Monthly/Quaterly/Yearly forecast the volume from the key accounts

- Identify and grow opportunities to ensure growth volume/revenue of customers

2. YÊU CẦU CÔNG VIỆC:

A. Knowledge:

- Understand how E-commerce operating in Vietnam and E-commerce trending in Vietnam, SEA, and other markets.

- Basic knowledge about Delivery, Logistics service in Vietnam: characteristics, competitors

B. Attitude: Opened mind, adapt the changes with flexibility, customer-centric mindset

C. Skill: 

- Business planing skill (volume/revenue forecast, fact and firgures analysis, research and collecting market information…) 

- Decision-making skills based on data analysis and end result.

- Presentation skill (both English and Vietnamese)

D. Experience:

At least 1 years working as Account/B2B Sales/Business Development or equivalent position.

3. QUYỀN LỢI:

- Attractive income: VND 12 - 18 million/ month

- 13th salary + Performance bonus.

- Team-building + Outing trip.